Privacy Policy

Updated: November 14, 2023

We at Medito (together with our affiliates, “Medito”, “we”, “our” or “us”) respect your privacy and are committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website, applications, and services (collectively, “Services”). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

For information about how we collect and use training information to develop our AI models that power Medito and other Services, and your choices with respect to that information, please see our help center article.

1. Personal Information We Collect

We collect personal information relating to you (“Personal Information”) as follows:

Personal Information You Provide:

  • Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, and transaction history.
  • User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services.
  • Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send.
  • Social Media Information: When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details. In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.

Personal Information We Receive Automatically From Your Use of the Services:

  • Log Data: Information that your browser or device automatically sends when you use our Services.
  • Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with.
  • Device Information: Includes name of the device, operating system, device identifiers, and browser you are using.
  • Cookies: We use cookies to operate and administer our Services, and improve your experience.
  • Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services.

2. How We Use Personal Information

We may use Personal Information for the following purposes:

  • To provide, administer, maintain, and/or analyze the Services.
  • To improve our Services and conduct research.
  • To communicate with you, including to send you information about our Services and events.
  • To prevent fraud, criminal activity, or misuses of our Services.
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

3. Disclosure of Personal Information

In certain circumstances, we may provide your Personal Information to third parties without further notice to you, unless required by the law:

  • Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions.
  • Business Transfers: If we are involved in a Transaction, your Personal Information may be disclosed and transferred as part of that Transaction.
  • Legal Requirements: We may share your Personal Information with government authorities, industry peers, or other third parties as required by law.
  • Affiliates: We may disclose Personal Information to our affiliates in a manner consistent with this Privacy Policy.

4. Your Rights

Depending on your location, you may have certain rights in relation to your Personal Information, such as the right to access, delete, rectify, or transfer your Personal Information.

5. Additional U.S. State Disclosures

We may disclose categories of Personal Information for various purposes to our affiliates, vendors and service providers, law enforcement, parties involved in Transactions, corporate administrators of enterprise accounts, and other users or third parties you choose to share it with.

6. Children

Our Service is not directed to children under the age of 13. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.

7. Links to Other Websites

The Service may contain links to Third Party Sites not controlled by Medito. The information that you share with Third Party Sites will be governed by their specific privacy policies and not by this Privacy Policy.

8. Security and Retention

We implement measures to protect Personal Information both online and offline. We’ll retain your Personal Information for as long as we need to provide our Service to you, and for other legitimate business purposes.

9. International Users

By using our Service, you understand that your Personal Information will be processed and stored in the United States and other jurisdictions.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page.

11. How to Contact Us

Please contact us if you have any questions or concerns about this Privacy Policy.